TeknoPrime Vestel VenusGO- withLcdScreen and Touch Feature

We recommend that you check the model code of your device before completing your order. you can enter the settings section of your device to find the model code. If your device is not working, you can access the model code by typing the code on the back cover into the internet, or your model code and model are written on the box of your device. Orders placed until 16:00 are delivered to the courier the same day. Please check the products you have purchased in the presence of the courier when you receive them. Wet, torn, defective, damaged etc. in the incoming cargo. If there are any circumstances, please do not accept the delivery. even if you have received it, please open it and confirm with the courier friend before he leaves.

no action will be taken on products for which no record is kept. After the product reaches you, please check if it works from the socket part before assembling or getting support from outside. After ensuring that the product works smoothly, please proceed with its assembly. Please check after the installation of the product.

do not remove the gelatin of the product you have identified as a problem and do not install it. Products that have been assembled, had their gelatin removed, had their flexi broken or damaged will not be returned or exchanged.

you can contact us for your return and exchange requests. You need to send your returns and exchanges to the cargo company we have a contract with.

the returns and exchanges sent by the different cargo company will not be received. You need to send the products you have received for your return and exchange requests to us in a protected way.

thank you for choosing us.