Product recalls

What is a product recall?

At Trendyol, we prioritize product safety and compliance with relevant regulations. When products are identified as unsafe by Market Surveillance and Inspection authorities, they are removed from sale and customers are notified accordingly. If you own such a product, please contact the manufacturer, importer, or responsible party as soon as possible to initiate a return or replacement. You can also contact us via Trendyol Assistant for detailed information about recalled products.

Email address[email protected]

We promptly remove unsafe products from our platform and focus on offering only safe products to our customers. You can review the product details below and contact the manufacturer, importer, or responsible party based in Türkiye for further information about sales suspension and product recalls.