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HomeFrequent questions

How can I return my order?

What is your return policy?

When will I receive the refund for my returned/cancelled orders?

Can I change the delivery address and recipient name of my order?

How can I track my order?

What do we do to protect your personal information and account at Trendyol?

What can you do to protect your Trendyol account and data?

Based on what prices are your strikethrough discounts calculated?

What does the "Premium" badge mean, and how do you verify the reliability of products and sellers?