Can I change my email address?
Yes, After logging in:
👤 Go to My Account → Settings → Change email
How can I add or remove a credit card? 💳
You can easily add or remove your credit card from your account settings ⚙️:
Go to My Account 👤
Select My Payment Methods 💳
Add a new card ➕ or delete an existing one 🗑️
How can I change my password?
After logging in:
👤 Go to My Account → Password change
🔑 Create and save your new password.
How can I change or add a delivery address?
You can modify your delivery and billing addresses or add new ones under "My address information" in your customer account.
You can also speed up the order process next time by saving your addresses.
How can I delete my user account?
To request account deletion:
👤 Go to My Account → Request or Delete Data
Before deletion, please make sure:
✔️ All payments and refunds are completed
✔️ Your balance is fully used
✔️ All orders have been delivered
⚠️ Remember to save important documents (e.g., warranty details) before deleting your account.
How do I create an account?
1️⃣ Click the Login icon (top right).
2️⃣ Enter your email and create a password under Sign Up.
🔒 Your personal data is protected and not shared with third parties.
You can also sign up quickly using:
🔵 Google
🔵 Facebook
I did not receive the OTP message. What should I do?
Please check the following:
✔️ Your phone number is entered correctly
📶 You have a stable network connection
✈️ Airplane mode is turned off
🚫 SMS blocker apps are disabled
🔄 Restart your phone and check again
⏳ OTP messages may take a few minutes to arrive.
If the issue continues, please contact Customer Support 💬 for assistance.
🔐 I forgot my password. How can I reset it?
1️⃣ Click “Forgot Password” on the login page.
2️⃣ Enter your registered email address.
3️⃣ Check your email for the reset link (also check spam/junk 📂).
4️⃣ Create a new password and log in.
⏳ The reset email may take some time to arrive.